What is GoLibre?
How does GoLibre work?
Is GoLibre available in my area?
GoLibre is launching in selected markets throughout the United States and the Dominican Republic, with additional locations being added regularly.
Do I need an account to book a service?
Yes. Creating an account helps us provide a secure experience, manage bookings, process payments, and verify users.
How do I rent a vehicle?
Browse available vehicles, select your preferred rental dates, review pricing, and submit your booking request. Once approved, you’ll receive pickup or delivery instructions.
What documents are required to rent a vehicle?
Most rentals require:
A valid driver’s license
Government-issued identification
Proof of age requirements
Additional verification when necessary
Are drivers and vehicle owners verified?
Is insurance included?
Insurance options may vary depending on the service provider, vehicle owner, and location. Available coverage options will be displayed during the booking process.
Can vehicles be delivered to me?
What payment methods are accepted?
GoLibre accepts major credit cards, debit cards, and other approved electronic payment methods.
When am I charged for a booking?
Charges are typically processed at the time of booking confirmation, although payment timing may vary depending on the service.
Can I cancel my reservation?
Yes. Cancellation policies vary by service and provider. Applicable fees and refund details will be displayed before you complete your booking.
What if I have an issue during my rental or trip?
You can contact GoLibre support directly through the app or website. Our support team is available to assist with booking-related issues and emergencies.
Can I earn money on GoLibre?
Yes. Eligible users can list vehicles, provide transportation services, offer delivery services, or participate in other marketplace opportunities available on the platform.
How do I become a vehicle host?
Create an account, complete the verification process, add your vehicle details, upload photos, and submit your listing for review.
How does GoLibre protect my personal information?
We use industry-standard security measures, encryption technologies, and privacy practices to help protect your personal information and transactions.
Does GoLibre offer roadside assistance?
Yes. Roadside assistance services may be available in participating markets for eligible users.
How can I contact GoLibre?
You can reach our support team through the Contact Us page or by emailing info@golibreapp.com.